NYC Embroidered Oversized Coat
Shipping & Delivery
Each Dreams of Arthur piece is prepared with care. As many of our designs feature hand embroidery, hand weaving, and detailed craftsmanship, preparation times may vary depending on product availability.
Ready-to-Ship Items
Items currently in stock are generally dispatched within 1–3 business days.
Made-to-Order & Handcrafted Items
Some pieces may require additional production time before dispatch due to hand embroidery, hand weaving, or detailed craftsmanship. Where applicable, the estimated preparation time will be communicated after your order is placed.
Pakistan Delivery
Once dispatched, orders within Pakistan are generally delivered within 2–3 business days.
International Delivery
We currently ship to selected international destinations, including the United States, United Kingdom, Canada, United Arab Emirates, and Brazil.
Once dispatched, international orders are generally delivered within approximately 3–5 business days, depending on the destination, courier service, and customs clearance.
Tracking
Tracking details will be provided once your order has been dispatched.
Please Note
Delivery estimates begin after dispatch and do not include any additional production or preparation time required for made-to-order or handcrafted pieces.
International orders may be subject to customs duties, taxes, or import charges depending on the destination country. Customs processing may also affect delivery times.
If you need your order by a specific date, please contact us before placing your order so we can confirm availability and estimated delivery.
Return & Exchange
We want you to shop with confidence at Dreams of Arthur.
Exchanges
If you need a different size, you may request an exchange within 30 days of delivery, subject to availability. Items must be unworn, unused, unwashed, and returned with their original tags.
Returns & Refunds
Our general policy is to offer exchanges rather than refunds for change-of-mind purchases. Where a return or refund is required under applicable consumer law, we will honor those rights.
Custom & Personalized Pieces
Items made or personalized specifically to your requirements may not be eligible for exchange or return, except where required by law or where an item is faulty or incorrect.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us promptly with your order details and photographs, and our team will assist you.
Please contact us before returning any item so we can guide you through the process.